About Cycle Cayman!
Something New! Something Simple! Something Fun! We are providing the Cayman Islands with a more eco-friendly transportation alternative. It is our goal is to get you to the locations you need, in an affordable and sustainable manner. Our solar-powered bicycle system not only aids environmental and green initiatives, but also provides a great option to stay physically active. Hop on a Cycle Cayman Bike and join us for this journey!
Frequently Asked Questions
ABOUT CYCLE CAYMAN
What Is A Bike Share?
Bike share was designed to allow users to make trips around centralized locations. The sturdy-framed bikes are available at any docking station on island. The bikes can be taken from any station and returned to any station in the bike share system.
WHERE CAN I RIDE CYCLE CAYMAN?
Riders use streets, bike lanes, and bikeways throughout the island of Grand Cayman.
WHERE ARE THE STATIONS?
The stations are scattered around the island and have been placed based on population and transportation needs. See the locations page.
DO I NEED BIKE SHARE IF I HAVE MY OWN BIKE?
Bike share is still useful if you have your own bike. Perfect for short, one-way trips, use bike share when you are already out or unable to ride your bike home. It’s a great way to get you where you want to go. There’s no need to carry your bike lock, it spares your bike from wear and tear, and can get you quickly from Point A to Point B. Many bicycle owners join bike share because they find there are many reasons and times to use bike share instead of their own bikes.
WHO CAN USE CYCLE CAYMAN?
Cycle Cayman is for riders 16 years or older. Younger riders can be accompanied by a parent or guardian in order to use the system.
WHAT SHOULD YOU USE BIKE SHARE FOR?
Riders use bike share for commuting to work or leisure—like running errands, picking up groceries, going to appointments or meeting up with friends. Others use bike share simply for exercise or exploring the island.
WHAT are Bike Stations and Bike Docks?
A station is the strip of bikes that are available around the island. These stations are solar-powered and hold a variable number of bikes. A dock holds each individual bicycle, which are locked into this docking port and can only be unlocked using the Movatic App.
WHAT SHOULD I DO IF THERE’S A PROBLEM WITH MY BIKE?
Immediately email email@example.com. We will respond as soon as possible.
WHAT SHOULD I DO IF I CAN'T FIND A BIKE WHEN I NEED ONE?
Check the Movatic App for availability at other bike stations. Overtime bike numbers will increase across island.
WHAT SHOULD I DO IF I NEED TO RETURN MY BIKE AND THE STATION IS FULL?
Find another nearby station on the Movatic App. To avoid usage fees after 30 minutes, email firstname.lastname@example.org. Customer Service will do their best to accommodate your needs.
WHAT SHOULD I DO IF MY BIKE GETS LOST OR STOLEN?
WHAT SHOULD I DO IF I CRASH MY BIKE?
Call 911 immediately if you are injured. Call the Cayman police department in charge of the area where the crash occurred and file a report with a police officer to document all important information.
Please note that the bike is still your responsibility until it is locked at a dock. If you are unable to dock your bike, contact Customer Service at email@example.com and a representative will assist.
WHAT SHOULD I DO IF I FIND AN ABANDONED BIKE?
Contact Customer Service at firstname.lastname@example.org
HOW DO I RETURN A BIKE?
Return the bike to any one of the Cycle Cayman stations with an open dock.
1. Approach empty bicycle dock
2. Open Movatic App
3. Open Active Rental
4. Tap ‘End Rental’
5. Follow On-Screen Instructions
DO THE BIKES FIT EVERYONE?
Cycle Cayman bicycles were designed to fit riders of all heights and sizes.
IS THERE ANYTHING I SHOULD DO BEFORE STARTING A RIDE?
Adjust the seat for your height, press the brakes to check the resistance, and check that the tires are inflated.
DO I HAVE TO WEAR A HELMET?
Although it is not a requirement, we recommend all riders wear a helmet to reduce the risk of head injury in case of an accident, if possible.
HOW DO I RIDE SAFELY IN THE Cayman Islands?
- Ride with traffic
- Obey all traffic signs and signals
- Yield to pedestrians
- Stay off sidewalks
- Never ride distracted
- Use hand signals